Impeccable (Intentional) Systems

Impeccable Customer Service Tip #60

(Intentional) Customer Service Systems:

I see many businesses operating at a level of unconscious competence and that’s a dangerous place to be. When you don’t know exactly what you’re already doing well — and the impact it’s having on customers and clients — there’s no guarantee it will ever be repeatable or teachable. Document your customer service systems.

.

Your thoughts? (Look for “Leave a Reply” below, or click here)

© Copyright 2012 to Present – Driven To Excel, Inc. All Rights Reserved.

Join the Conversation (Reply below)

Speak Your Mind

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.