Impeccable Impressions

Impeccable Customer Service Tip #160

Before printing those digital materials for your customers and clients, proofread them *on paper* — You’ll often catch errors, typos, and design flaws on paper that were overlooked on your computer screen.


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  1. Great, and simple tip, Steve. I hadn’t thought of that. I often read what I wrote *after* I hit “send”.

  2. Most of us do, Lowell — especially in our fast-paced work world. Some things warrant slowing down a bit. Let me know how it works out for you…

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