Impeccable Customer Service Tip #240
While you can’t necessarily teach people to care, but you can hire caring people. When it comes to creating an impeccable customer service culture, it begins with a thoughtful hiring process.
Engineering the Customer Experience
While you can’t necessarily teach people to care, but you can hire caring people. When it comes to creating an impeccable customer service culture, it begins with a thoughtful hiring process.
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What a great post that was about your hiring process tips, Steve. I don’t know how I missed it in its first time around! I’ve got it bookmarked now though.