Impeccable Service Recovery

Impeccable Customer Service Tip #281

Sometimes things go sideways for your customer, and when they do, it’s time to take ownership and responsibility.

It may help to think of responsibility as: responding with your ability … your ability to fix a situation; make things right; make things better.

Join the Conversation (Reply below)

Speak Your Mind

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.