Impeccable Customer Service Tip #323
Negative news channels do not make for a favorable customer — or employee — experience. Be mindful of what television or radio channel you’re presenting. Tune in to something positive, or at least neutral.
Engineering the Customer Experience
Negative news channels do not make for a favorable customer — or employee — experience. Be mindful of what television or radio channel you’re presenting. Tune in to something positive, or at least neutral.
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