Impeccable Customer Service Tip #382
Regardless of how “obviously wrong” that last customer was, venting to — or in the presence of — another customer is entirely unprofessional. It’s best to brush it off and take the high road.
Engineering the Customer Experience
Regardless of how “obviously wrong” that last customer was, venting to — or in the presence of — another customer is entirely unprofessional. It’s best to brush it off and take the high road.
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