Impeccable Process

Impeccable Customer Service Tip #470

Take a close look at the customer process and any subsequent “wait times” along the way. Do what you can to shorten or eliminate those wait times. This will likely demonstrate for the customer that you care about keeping things moving along for them, that you’ve anticipated their needs, you’re masters of your process, and you’ve thought of everything.

CLICK to ENLARGE

CLICK to ENLARGE

Join the Conversation (Reply below)

Speak Your Mind

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.