Impeccable Engagement

Impeccable Customer Service Tip #575

Use strategically placed mirrors for customers and employees to see their own reflection. As it turns out, people (customers and employees alike) don’t tend to  like the way they look when they’re not happy. So, if an employee is in a bad mood or a customer is feeling irritated, seeing themselves in that state may be enough to alter their mood in a positive direction.

CLICK to ENLARGE

CLICK to ENLARGE

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