Impeccable Impressions

Impeccable Customer Service Tip #574

An initial client meeting should consist mostly of great questions. The more thoughtful the questions, the more comprehensive the listening required. And the more comprehensive your listening is, the more your client will like and trust you.

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Comments

  1. Barbara Alexander Rorer says:

    Absolutely true! We have to not only listen but HEAR what our potential client needs – then customize the solution!

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