Impeccable Recovery

Impeccable Customer Service Tip #571

You can sometimes convince yourself that things have gone so sideways that you’ve ruined a customer relationship. Don’t let this become your self-fulfilling prophecy. Instead, envision your positive outcome and communicate, communicate, communicate. More often than not, the relationship can be saved and may become even stronger as a result.

CLICK to ENLARGE

CLICK to ENLARGE

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