Impeccable Engagement

Impeccable Customer Service Tip #793

Be fully present with your customers and clients. This means putting the cell phone away and out of sight during all interactions, transactions, meetings, etc. When you’re with clients, be WITH them. Keeping your phone in plain sight — and especially using it, or even glancing at it — sends the message that the person you’re WITH might take a “back seat” to something or someone else.

CLICK to ENLARGE

CLICK to ENLARGE

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