Impeccable Impressions

Customer Experience Tip #860

According to the Virginia Tech Transportation Institute, texting while driving is six times more likely to cause an auto crash than driving when intoxicated. So, consider the “message you are sending” your prospects, customers, (and your employees) by condoning this behavior. Regardless of whether your company name is on their vehicle, might you consider a company policy … or at least some conversation? And are you leading by example?

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