Impeccable E-mailing

Customer Experience Tip #894

Instead of saying: PLEASE DO NOT REPLY TO THIS EMAIL. THIS IS AN AUTO-GENERATED MESSAGE … how about some can-do verbiage like, “While this message is an auto-reply and there’s not a human on the other end of it, if you’d like to contact someone on our team (a human someone), we invite you to visit OurCan-DoCompany.com/care.”

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Comments

  1. Marty Williams says:

    Excellent idea!

  2. Chandler ?=^) says:

    Best. Email. Idea. EVAAAH.

    It puts the human touch back into experience.

  3. So glad you both liked this one, Marty and Chandler.

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