Impeccable Communication

Customer Experience Tip #924

Every so often, you might check in with your customers and clients. How are they feeling about the process of working with you and your company? You might follow the “P.I.N. Method” (Positive. Interesting. Needs Improvement.)

  • What’s been positive?
  • What’s been interesting?
  • What do you feel needs improvement?

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CLICK to ENLARGE

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