Impeccable Leadership

Customer Experience Tip #944

Instead of comparing your company to others in its industry, just start running the fastest customer experience race of your life. The best will struggle to keep up. Most won’t even try.

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Comments

  1. GREAT point Steve, and you know, it’s not easy.

    Automation can be made available, caring though is a tough daily reality that is a person by person journey.

    Sending personal emails, seeing your customers as people that each have individual needs, it’s all manual, but SO IMPORTANT.

    Keep preaching brother…

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