Impeccable Approach

Customer Experience Tip #976

Assume your customers don’t intend to say or do things to annoy you. 99% of them don’t — they don’t know any better. And they can usually pick up on you feeling annoyed, even if you think you’re hiding it. Instead, try guiding them with kindness. They’ll feel much better about their experience and so will you.

CLICK to ENLARGE

CLICK to ENLARGE

Join the Conversation (Reply below)

Speak Your Mind

*