Impeccable Telephoning

Customer Experience Tip #974

Call yourself and listen to your voicemail greeting. Listen for demeanor, tone, clarity, and likeability. Listen for a smile in that voice. Would you feel compelled to do business with you? If the answer is no — or you’re just unsure — it’s time to record a new greeting. Here’s how: http://blog.driventoexcel.com/2009/03/4-tips-on-adding-impact-to-your-voicemail-greeting/

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Comments

  1. Your tips are consistently practical, insightful and powerful, Steve. Today’s tip on listening I found especially helpful.
    Thanks for the reminder.

    -Jim

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