Impeccable Ease

Customer Experience Tip #1005

How frictionless is your customer experience? Will they easily find a parking spot if they decide to visit … or get frustrated as they drive around in circles? Will the lack of free shipping compel them to shop your competition? Will they hang up halfway through your company’s brilliant and original statement, “Please listen closely as our menu options have changed?” Choose to make the process of being your customer an effortless one; one without friction.

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CLICK to ENLARGE

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