Impeccable Alignment

Customer Experience Tip #1029

“Superior Customer Experience cannot be delivered without the well-orchestrated cooperation of all departments of a company. Yet, this cooperation is very difficult to achieve. Here is the challenge, and the best opportunity, for a company that is capable to organize itself around a customer-centric paradigm.”

–Gregory Yankelovich

CLICK to ENLARGE

CLICK to ENLARGE

Join the Conversation (Reply below)

Speak Your Mind

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.