Impeccable Anticipation

Customer Experience Tip #1085

How well do you know your (typical) customer? Can you point to some of their common likes, dislikes, fears, frustrations, concerns, desires, etc? The more in touch you are with acknowledging these things, the better you’ll be able to anticipate their needs.

Join the Conversation (Reply below)

Speak Your Mind


This site uses Akismet to reduce spam. Learn how your comment data is processed.