Impeccable Referrals

Customer Experience Tip #1495

Asking for referrals from clients after they’ve had the chance to see what you’re made of firsthand (those who’ve had a remarkable experience of their own) is fair and can be effective. Asking for referrals from a client (or prospect) who has not yet seen what you’re made of is inappropriate, ineffective, and typically viewed as a real turn-off.

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