Impeccable Ease

Customer Experience Tip #1529

Don’t make your prospects and customers have to dig around to find your phone number. A ringing phone is often cash calling and/or an opportunity to WOW someone. Place your phone number prominently … everywhere (e.g. business cards, stationary, every page of your website, social media pages, handouts, etc.). And be sure to answer — with a smile — when it rings.

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