Impeccable Responses

Customer Experience Tip #1513

When a client asks, “How long have you worked here?“ never say (even jokingly), “Too long,” or demonstrate any body language that would imply you’re unhappy or disengaged. These reactions are a real turn off. Instead, smile and say something like, “I just celebrated my ____ year with the company. If you don’t really want to be working there that’s hardly reassuring to your clients, customers, and prospects.

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