Impeccable Impressions

Customer Experience Tip #1554

Let go of the industry-speak. When you use jargon with customers and prospects, it feels condescending and/or insensitive to them and their world. Instead, speak in regular terms that are universally understood. You will connect more easily with them by doing so.

Join the Conversation (Reply below)

Speak Your Mind

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.