Impeccable Impressions

Customer Experience Tip #1609

Your company is making an impression on prospects, customers, and clients. That impression says one of three things: Either 1) we’re engaged and we’re here to serve you; 2) we’re indifferent, we don’t really care, or; 3) we’re annoyed by you and we’d rather be doing anything but serving you. What impression are you making as a company?

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