Impeccable Engagement

Customer Experience Tip #1634

Callers (prospects who make the choice to call your phone number) can be golden opportunities, especially in today’s hi-tech world. When a prospect calls your company’s main number, a human being mustn’t be more than a step away … and you certainly don’t want to direct them into a voice mailbox. That caller is less likely to leave a message and more likely to hang up and move on; call your competitors … until they do get a human to assist … right now.

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