We Mean Business! TV

Steve interviewing Richard Owen (Satmetrix) - "Does customer loyalty = profitability?"Since 2009, Steve Dorfman has interviewed more than 90 thought leaders, top executives and bestselling authors.

We Mean Business! airs in Montgomery County, MD (Ch 16 for Comcast & Verizon subscribers) every Monday at 6:30pm and every Wednesday at 9:30pm.

We Mean Business! TV

All 30-minute interviews can also be viewed in their entirety ONLINE.


Below, you can view some of Steve’s most popular interviews:


Dan Pink, #1 New York Times Bestselling Author of Drive, A Whole New Mind, and To Sell is Human

(To Sell is Human: The Surprising Truth about Moving Others is discussed)


Robert Richman, former manager of Zappos Insights, discusses his book, The Culture Blueprint: A Guide to Building the High-Performance Workplace


Richard Owen, CEO of SATMETRIX and bestselling author of Answering the Ultimate Question


John DiJulius, Author of What’s the Secret to Providing a World-Class Customer Experience