Impeccable Impressions

Impeccable Customer Service Tip #544

Routinely check your company’s web site for broken links (clickable text or images that result in a “dead end” or error page). Having a website that simply works as it should communicates freshness, attention to detail, and helps to make a favorable impression on customers and clients.

(TIP: If yours is one of the millions of web sites on a WordPress platform, here’s an effective tool that will regularly do the link-checking for you.)

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