Engineering the Customer Experience
~Steve Dorfman
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Planning your company's next conference, retreat, training, workshop, seminar, panel, or other event? Audiences rave about Steve's unique ability to motivate, educate, entertain, and engage your attendees with his highly interactive style. Since 2006, leaders have been hiring Steve Dorfman to … Speaking Topics...
The secret to capturing market share is to design a consistently remarkable customer experience ... one that your team is excited to be a part of. Steve Dorfman serves as trusted adviser (CXO (Chief eXperience Officer)) for you and your executive team as you forge ahead together, leading others … Discover more here...
You have a set of challenges and you're not alone. You'd really like for your staff to deliver a more predictable, consistent experience for your customers and this would be a proud accomplishment (and it would surely drive profitability via repeat and referral business), but you feel that you've … Engage here...
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