Impeccable Readiness

Impeccable Customer Service Tip #776

As a leader, it’s important to remember the basics: your people need working phones, comfortable and inviting work spaces, business cards that look & feel professional, back-end support, and whatever else is necessary to perform their jobs in a professional manner. You can’t expect your people to succeed, remain engaged, and feel confident with customers if they’re not consistently being provided with these basic tools. Remarkable employee experiences lead to remarkable customer experiences.

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