Customer Experience Tip #1238
While the tips you receive Monday through Thursday are written by me, every Friday your tip of the day is a customer- or employee-centric quote from another author, business leader, or the like. You might consider using a specific tip or quote to set the tone for a team meeting. There is typically more than enough substance in a couple of short (thoughtful & inspiring) sentences to foster a lively conversation among your team. Why not give it a try?