Impeccable Culture

Customer Experience Tip #935

Customers want innovation and innovation happens within a culture that fosters and invites imagination. Are you fostering and inviting imagination in the workplace?

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Filed Under: Impeccable Customer Service Tip of the Day

November 10, 2015 by Steve Dorfman 2 Comments

Comments

Myron Radio says

November 10, 2015 at 9:32 am

Steve… I’m developing an emerging leader program module on “Journaling”, as a way to tap into the new leadership competency, “Reflective Thinking”. Your post was quite timely and I plan to share it with my audience. The key message is – Imagination is the pathway to Innovation. Your post fully supports that notion.
Steve Dorfman says

November 10, 2015 at 10:37 am

“Imagination is the pathway to Innovation.” — I really like that, Myron.

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Bob Burg says…

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Bob Burg, Bestselling Author

5.0

2013-01-02T23:46:46-05:00

“I’ve been watching Steve Dorfman and he’s a thought leader in the field of relationship marketing. He knows how to build a business and – just as importantly – can help you do the same. He’s also a terrific presenter who will ‘raise the roof’ at your company’s next convention. Steve produces results.”

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Adam Katzen, Vice President of Nature City

5.0

2013-01-02T23:49:09-05:00

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Joe Caruso, President of the Capital Area Franchise Assoc.

5.0

2013-01-19T13:24:28-05:00

Joe Caruso

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Lisa Croll, CEO of Vital Edge Solutions

5.0

2014-11-12T14:20:31-05:00

"Steve is able to inspire thought and creativity to bring everyone into the process of wanting to provide the best customer experiences possible. The workshops are not only informative, but fun as well. This was an amazing employee bonding experience and we can't wait for our next workshop with Steve!” Lisa Croll, CEO of Vital Edge Solutions

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Nick Friedman, President, College Hunks Hauling Junk
(200+ locations)

5.0

2013-01-03T07:32:03-05:00

“Steve has helped coach our organization to new heights of client loyalty, sales, and profits. His concepts are digestible and straight forward, which makes it realistic for anyone to implement and achieve great results in their business.” Nick Friedman, President, College Hunks Hauling Junk (200+ locations)

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5.0

2014-11-10T10:47:35-05:00

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Craig Strent, CEO, Apex Home Loans

5.0

2015-08-11T06:48:50-04:00

"We hired Steve to help us with customer service training. Steve brings a tremendous energy to each engagement. He is focused on making sure the client has a great result. Steve is one of those rare professionals that really understands the client experience and the importance of it. His gift is helping your people see that too.” Craig Strent, CEO, Apex Home Loans

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Dr. Alan Glazier, Shady Grove Eye & Vision Care

5.0

2014-11-12T15:04:22-05:00

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5.0

2013-01-19T13:13:19-05:00

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