Impeccable Customer Service Tip #158
Professional masseurs are trained to keep at least one hand on you AT ALL TIMES (like when they have to reach away from you for something). In other words they’re always “connected” to you. How are you having your clients feel consistently connected to you and your company?
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I like this one, Steve. Of course I like them all. But this one really got my mind running. there are so many ways to carry this logic through to a busienss system. More importantly, it is the basis of how to think when running a business, and that is the type of thing I tried hard to teach people. It makes a big difference.
Having spoken with you, Wayne, at length about the things (large and small) that differentiate one business from another, I value your input and it’s great to have your share your thoughts.