Impeccable Impressions

Customer Experience Tip #1046

You are being “sized up” and pre-judged by your prospective customers and you don’t even know it. It’s happening by way of your voicemail greeting. People are hearing your voice — often for the very first time — as a recorded message over the phone and deciding whether you are likable, trustworthy, engaged, professional, friendly, and worth the investment of their time and money. Now, go ahead and call yourself with those ears.

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