Customer Experience Tip #1246

If you’re going to copy (adopt) what someone else is doing, then be sure to give credit where credit is due. You’ll be found out, and no one likes a rip-off artist. If you’re going to allow your product/service to be influenced by something you’ve seen elsewhere (adapt) then say where the inspiration came from. It makes you more credible and more likeable. And when you’re a pioneer (innovating) with your product/service, everyone will know it because you’ve demonstrated transparency and integrity all along your journey.