Innovation via Storytelling

Impeccable Customer Service Tip #24

An Impeccable Service Conversation-Starter for Your Team:

Ask your team to share their own stories about when they received impeccable service, as a customer … and see where the conversation may lead you.


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  1. For sure, +1 & then some! If you want to get ideas of how you can serve you customers/clients better, go over where your staff already shops. Usually, you can find an immense amount of info from everyday living. From the pizza joint, to the Auto shop, you can find both good & bad experiences.

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