Impeccable Approachability

Impeccable Customer Service Tip #56

Impeccable approachability:

If you have your own business, consider recording a brief, sincere, welcoming (mostly unscripted) video and put it on your web site’s home page. Whether you own your business or not, consider simply keeping your door open and a smile on your face 😉


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  1. Bev Nerenberg says

    Love this idea, Steve. I’ll definitely do it when I get my site going —

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