Impeccable Impressions

Impeccable Customer Service Tip #310

When addressing those thank-you cards to customers and clients, take the time to handwrite their name and address clearly (legibly) and without abbreviations (e.g., “Road” instead of “Rd.” or “Georgetown” instead of “G’town”). This small investment will  demonstrate additional care and attention on an already-thoughtful gesture.


  1. Handwritten… I’m not sure I’d do anyone else or myself with that; it’s not pretty and surely not impeccable. What’s Plan B?

  2. Funny, Gabe. I suppose you could computer-print or ask someone else with neater handwriting? I think that’s acceptable, as long as your signature is authentic.

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