Impeccable Customer Service Tip #411
When you receive a new client referral, be sure to acknowledge the referrer. A handwritten note and/or a gift may be appropriate and is always considerate … but a simple and genuine in-person (or via-phone) “Thank you” is of paramount importance.
I agree with Tip #411.
A simple and genuine in-person (or via-phone) “Thank you” is of paramount importance. By including the basic “etiquette
of gratitude” we ensure those most important to us know how much we appreciate them. Don’t keep this a secret! The appropriate “Thank you’s” are vital to your business!