Customer Experience Tip #1259
When’s the last time you listened to your own voicemail greeting? In order for callers (often forming their very first impression of you) to know they’ve reached the right party (and a friendly one at that), there are a few important steps to follow when it comes to recording your voicemail greeting.
I love this one. So many people’s vm greeting is hard to hear, scratchy or with stuff in the background that was unintended. I heard one this morning that you can clearly tell they are picking up the phone as they start the recording. I realize it may be hard to find a land line but make the effort!
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