Consistency is Key

Impeccable Customer Service Tip #3

When it comes to remarkable customer service, consistency is impeccability’s close cousin.

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Filed Under: Business Strategy, Impeccable Customer Service Tip of the Day
March 2, 2012 by 3 Comments

Comments

  1. Brett Hess says
    March 2, 2012 at 5:45 am

    Couldnt agree more, being inconsistantly good is worse than being consistantly bad. Consistancy is what client learn to depend on and what builds trust.

  2. ritzya, the drama coach says
    March 2, 2012 at 6:35 am

    great tip, steve. a second cousin to consistency is practice. i had a director who used to say: “practice doesn’t make perfect. practice makes permanent. PERFECT PRACTICE MAKES PERFECT!” it’s important to remember that whatever we do consistently will become a habit! so whatever we are doing consistently, let’s make sure we’re doing it IMPECCABLY!

  3. Steve Dorfman says
    March 2, 2012 at 12:49 pm

    @Brett: yes!

    @ritzya: agreed!

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